Payphone Service, Repairs and Maintenance

Payphones Service offers a fully managed payphone service for all capital cities and most major regional centres.

Maintenance Only

Standard call out fee $60 plus $30 labour fee [30 mins]
Labour thereafter $15 for each 15 minute intervals
Spare Parts Costs are charged at quoted prices.

Extended Warranty

PSA offer an extended 2 year parts and labour warranty on our payphones:

  1. If taken at time of purchase cost is $700 + GST per year

  2. If taken after initial warranty period expires [12 months] – the cost is $850 + GST per each year there after.

Note:   The extended warranty covers 8am – 5pm, Monday to Friday response. Weekends and Public Holidays are not included.

The extended warranty is based upon “return product to base” for repairs policy.

Travel costs are incurred when going to customer premises to undertake repairs on site.
Within the 80km radius a minimum service charge of $70 + GST will be applied. Beyond that distance travel is based upon $1 per km using as the base reference.

Owners have the responsibility to undertake all coin jams. Charges will be applied if the attendance relates to a coin jam.

All repairs relating to vandalism of the payphone are fully charged costs and should be claimed on local insurance by owners.

Gold and Blue Telstra Payphones

Gold and Blue phones have been discontinued. Why not replace your old Telstra gold and blue payphones with a fully maintained payphone from Payphone Services?


Link to payphone maintenance information.